The Autism Information and Advice Service

Our Autism Advisors can offer bespoke advice and guidance based on your or your family’s needs. This could range from Benefit advice and Educational Issues to support and advice around behavioural issues. You do not need a diagnosis to access this service, but there must be an indication of the difficulties realted to an autism spectrum disorder.

To access the service please first read what we can and can’t support with then complete our referral form.

Once this has been submitted you can either book a phone appointment or we will contact you directly, usually through email.

We can offer Information and Advice on:

  • SEN Support and Education, Health and Care Plans
  • the autism diagnosis pathway for both Adults and Young people in Norfolk and Waveney
  • the welfare system and guidance on how to complete and apply for disability related benefits, as well as information on how to appeal a decision
  • challenging behaviours relating to an autism spectrum disorder
  • adult social care and Personal budgets
  • suitable training, Events and Social groups

We may also signpost you to other organisations if their support would be more appropriate

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This service cannot :

  • offer a mental health or therapeutic service, you will be signposted to Just One Norfolk.
  • advise and information to those who have high levels of Ill mental health or if the person is presenting with suicidial thoughts, intentions or ideations.
  • diagnosis of any neurological divergent condition or offer an opinion on whether we think someone may or may not be neurodivergent
  • a guarantee of a positive outcome at any appeal or tribunal
  • offer in-house or hands-on support in any environment
  • support an adult (18+) without their direct consent although we can advise Parents/Carers on possible ways to support them

You can download a paper copy of the referral form by clicking here

Our other support services

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